WE SHALL CARRY OUT OUR TASKS WITH
We shall encourage and assist voluntary tax compliance by our clients.
We expect you to be prompt and reasonable in fulfilling your duty and legal obligations and be true and honest in furnishing information to us.
WE SHALL
the investigating officer will
1. explain the legal provisions and your rights and obligations.
2. seek confirmatory information by personal contact.
the investigating officer will
1. explain the legal provisions and your rights and obligations.
2. seek confirmatory information by personal contact.
We will promptly acknowledge your complaints and within 30 working days of their receipt, provide final replies. If you have a complaint or grievance you may also take up the matter with the Public Grievances Committee headed by the Commissioner and/or the Zonal Grievances Committee headed by the Chief Commissioner.
A network of Guidance Units set up in the office of each head of Customs and Central Excise will provide help and assistance in Customs and Central Excise matters.
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